Please follow these basic steps when you receive a verification request from the business that you are transacting with:
Open the verification request email:
When you receive a request via email, open the email and read the content and overview.
Start verification request:
Then click on the green button 'Start request'. This will open up a secure portal on a separate tab.
Begin inputting your information:
You can then start inputting your information as prompted and completing your request.