Once you have sent the secure link to via SMS to your mobile please ensure that you wait a few minutes for it to arrive. Please also check that the mobile number that you have entered is correct.
SMS link not arrived?
If after 4-5 minutes the link has still not arrived to your mobile, please click the "Resend link" button displayed on your desktop. You will then return to the previous page where you will be asked to re-enter your mobile number and click "Send link".
Alternatively you could select the option "Copy link instead" and send this to your mobile or alternatively copy the link into another tab on your device where you will be able to upload a copy of your photo ID.