If you have been asked to complete an Amiqus request that includes a banking information check and you are unsure about how to complete it, please follow the steps below:
If you have received an Amiqus request email, please open the email and select 'Start request'. If you have already started the request but you had previously exited the system, this button will have changed to 'Continue request'. Alternatively, if you have received a unique link, please click on the link. This will open up the Amiqus request.
Read the 'Amiqus data subject terms', tick the box and click 'Confirm and continue'.
Complete the 'Your details page', ensuring that you select a 'Title' and complete your date of birth. Then confirm that you have read and understood our 'data usage statement' by ticking the box and clicking 'Confirm and continue'.
Next, search for your address by selecting it from the drop down box underneath 'Address details' or by typing it in manually. You can do this by selecting 'Address not found? Enter it manually instead'. Then complete your 'Contact details'.
Depending on whether you have been asked to complete more than one check, you may have to complete other checks first. When you get to the 'banking information' stage, you will be given information about the banking information check and what you'll access to when completing the check.
You will then be asked to connect a banking provider. Select 'Connect a banking provider' and then click 'Allow'.
Next, search for your bank using the search bar or select your bank from the list below the search bar.
You will then be directed to your banking provider to log in. If you are completing this check on your phone, you will be directed to your mobile banking app. Please note, no login data is visible to Amiqus or stored in our system.
Follow the instructions on your screen until you are taken back to the verification request.
Once you can see that you account has been connected to the request, select 'Submit and continue' or 'Connect another banking provider'.