If you have been asked to complete a face capture check, you will need to record a short clip of yourself reading a unique code, that will be provided on the screen, out loud.
Our face capture check leverages video and audio technology and provides a higher level of security than just a static photo.
You can complete a face capture check on a mobile device or on a desktop with a webcam. You will have a maximum of 12 seconds to record the video as well as an opportunity to review, before submitting the securely encrypted recording.
What happens to the recorded video?
The firm that you have been engaging with will review the recording you have submitted, via our secure system, to ensure that the unique code matches the code that was requested. If the firm has any queries about the recording, they will contact you directly.