Please follow these basic steps when you receive a verification request from the organisation that you are transacting with:
- Open the verification request email: When you receive a request via email, open the email and read the content.
- Start verification request: Then click on the green button 'Start request'.
- This will open up a secure portal on a separate tab.
- Begin inputting your information: You can then start inputting your information as prompted and complete your request.